两者都属于 派世 eS 系列，但它们针对不同的滑动理念。木星Pro 采用双蜂窝织面料，是一款慢滑控制型鼠标垫，专为战术 FPS 优化。Hyperion Pro 采用交织针织面料，提供平衡的滑动手感和稳定的制动力——旨在弥合速度和控制之间的差距，使其更适合在不同游戏类型之间切换或希望一张鼠标垫能同样出色地处理追踪和急停的玩家。
什么是交织针织面料？
交织针织面料是 Hyperion Pro 上使用的细密编织布面。其表面光滑且略带纹理——提供自然的手感、一致的响应速度和均匀的表面，最大程度地减少鼠标移动时的微振动。
什么是 SLIMFLEX？它和 PORON 是一样的吗？
是的。SLIMFLEX 是以前以 PORON 销售的材料的现名。它是 eS 系列底层中的一项关键升级——提高了耐用性和舒适度，同时在保持控制的情况下提供更流畅的滑行。
Our return policy lasts 14 days. If 14 days have passed since you received, we cannot offer a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Partial Refunds
There are certain situations where only partial refunds may be granted, including but not limited to:
Items showing obvious signs of use
Any item not in its original condition, is damaged, or missing parts for reasons not due to our error
Any item returned more than 30 days after delivery
In these cases, we reserve the right to issue a partial refund, depending on the condition of the returned item.
Shipping
You will be responsible for any and all shipping costs of returning an item. Shipping costs are non-refundable.
Depending on your shipping location, the time it takes for an exchanged product to be delivered may vary.
If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance, as we can't guarantee that we will receive your returned item.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and the credit will be automatically applied to the original method of payment within 10 business days, depending on your bank.
Late or missing refunds (if applicable)
If you have not received a refund yet, please check your bank account. Contact your credit card company, as it may take time before your refund is officially processed and posted.
Only regular priced items may be refunded. Discounted items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you receive a damaged or defective product you have 72 hours upon arrival of the product to contact us regarding the defective unit at contact@torontokeyboardman.com.
Shipping with Protection
At Toronto KeyboardMan, we strive to process and ship your order as quickly as possible. Below are the details of our shipping policy:
Processing Time
Orders are typically processed and shipped within 1-2 business days (excluding weekends and holidays).
You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Protection & Insurance
All shipments include protection (insurance) to safeguard against loss or damage during transit.
If your package is lost or damaged, please contact us immediately so we can assist you in filing a claim.
Shipping Rates & Delivery Time
We offer the following shipping options:
Within Canada
Standard Shipping: 3-7 business days
Express Shipping (GTA Only): Same or Next Business Day
Expedited Shipping (Ontario): 1-2 business days
United States
Standard Shipping: 3-7 business days
Expedited Shipping: 2-4 business days
International Shipping
Delivery times vary based on destination and shipping method selected.
Order Tracking
A tracking number will be provided via email once your order has shipped.
You can track your order through the courier’s website for real-time updates.
Customs, Duties & Taxes (International Orders)
Customers outside of Canada are responsible for any customs duties, taxes, or import fees charged by their country.
We are not responsible for delays due to customs clearance.
Shipping Address & Delivery Issues
Please ensure your shipping address is accurate and complete before placing your order.
If an incorrect address is provided, additional fees may apply for reshipping.
If your package is marked as delivered but not received, please check with your local carrier or neighbors before contacting us.
