Our return policy lasts 14 days. If 14 days have passed since you received, we cannot offer a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Partial Refunds
There are certain situations where only partial refunds may be granted, including but not limited to:
Items showing obvious signs of use
Any item not in its original condition, is damaged, or missing parts for reasons not due to our error
Any item returned more than 30 days after delivery
In these cases, we reserve the right to issue a partial refund, depending on the condition of the returned item.
Shipping
You will be responsible for any and all shipping costs of returning an item. Shipping costs are non-refundable.
Depending on your shipping location, the time it takes for an exchanged product to be delivered may vary.
If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance, as we can't guarantee that we will receive your returned item.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and the credit will be automatically applied to the original method of payment within 10 business days, depending on your bank.
Late or missing refunds (if applicable)
If you have not received a refund yet, please check your bank account. Contact your credit card company, as it may take time before your refund is officially processed and posted.
Only regular priced items may be refunded. Discounted items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you receive a damaged or defective product you have 72 hours upon arrival of the product to contact us regarding the defective unit at contact@torontokeyboardman.com.
Shipping With Protection
At Toronto KeyboardMan, we strive to process and ship your order as quickly as possible. Below are the details of our shipping policy:
Processing Time
Orders are typically processed and shipped within 1-2 business days (excluding weekends and holidays).
You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Protection & Insurance
All shipments include protection (insurance) to safeguard against loss or damage during transit.
If your package is lost or damaged, please contact us immediately so we can assist you in filing a claim.
Shipping Rates & Delivery Time
We offer the following shipping options:
Within Canada
Standard Shipping: 3-7 business days
Express Shipping (GTA Only): Same or Next Business Day
Expedited Shipping (Ontario): 1-2 business days
United States
Standard Shipping: 3-7 business days
Expedited Shipping: 2-4 business days
International Shipping
Delivery times vary based on destination and shipping method selected.
Order Tracking
A tracking number will be provided via email once your order has shipped.
You can track your order through the courier’s website for real-time updates.
Customs, Duties & Taxes (International Orders)
Customers outside of Canada are responsible for any customs duties, taxes, or import fees charged by their country.
We are not responsible for delays due to customs clearance.
Shipping Address & Delivery Issues
Please ensure your shipping address is accurate and complete before placing your order.
If an incorrect address is provided, additional fees may apply for reshipping.
If your package is marked as delivered but not received, please check with your local carrier or neighbors before contacting us.
Hi Keith,
Thank you for your feedback. We're sorry you weren't satisfied, but we're glad we could resolve this by accepting the return and issuing a full refund for the item.For clarity, this was due to an incorrect item selection on your end, as discussed. Per our standard policy, original shipping fees are non-refundable, and return shipping is the buyer's responsibility in such cases. We provided a detailed cost breakdown to ensure transparency.We value all customers and strive for positive experiences. If there's anything else we can assist with, please let us know.
Best regards,
TKM Customer Service
S
Srujan
Best kit for modding the wooting
C
Chris
Absolutely worth the price and effort
I just received the kit today and put it together. I've had my 60HE in a Holy60 for a few weeks with the stock PC plate, foam and Jade Pros before picking up this kit.
First, I love the envelope it all comes package in, and everything I needed was inside.
Now, while there is a nice video to follow to get the general idea of what to do, you may or may not have to do some cutting/tweaking to get it to work for your setup.
For me, I had to some cuts to the PET film, PE switch foam, and the plate foam to get them all fitting properly around my screw-in stabs which are not the stock Wooting ones but rather Typeplus stabs.
I'd say the only real challenge I had was getting the FR4 plate seated properly around all the stabs as it's a very snug fit, and I'm so used to the pliability of the PC plate that having something less forgiving like the FR4 plate made that part a little more difficult.
Once that is all said and done, this is a great package. The FR4 plate, along with the additional foams and film have given me a clean, poppier sound when typing and I love it. Listening to audio of the FR4 plate vs the stock PC plate is very surprising. The sound with the PC plate is while a touch lower in frequency, also sounds muddier vs the FR4 plate.
I can absolutely recommend this kit, especially if you're going to be putting this in any compatible case like the Tofu Redux, Holy60. You might as well go all the way and extract the most sound you can out of this thing.
Also, I thought I'd talk about the PE Switch Foam quickly as the site does mention it can affect performance. I'll say that for anyone that uses the full range of the switch may want to be mindful about using the switch foam. For instance, if you use dynamic keystroke, there is a chance that the final bit of travel gets affect by the foam. So if you're someone that uses DKS, or like to have long travel distances for their actuation, you'll want to forgo the switch foam.
For anything else with short actuation, it's perfectly fine, and you'll love the marbly sound you get out of it. Seriously, this combo'd with Jade Pros is amazing. Fantastic sound for an HE keyboard.
A
Anonymous
Great contents for modding,but
Great contents for modding, however my kit didn’t include the standoffs.:(
Update: the Toronto keyboard man team contacted me, and made things right, they are sending the standoffs free of charge along with a free gift. Excellent service all around!
K
KAOS
End game plain and simple
Buy it!!
The Toronto Keyboardman modding kit for the 60HE has helped me achieve the sound profile I’ve been chasing since transitioning from mechanical keyboards to HE keyboards.
Also, you have to come into this knowing that sound, especially regarding HE switches, is for the most part clacky or a muted clack. This kit rounds out the clack, making it livelier and, in some switch cases, even more pronounced. I’m currently using the Owlab Ti HE, which naturally has a heavy clack, and with the kit, it provides a poppy, marbly clack if that makes sense. I’ve also tested the kit with Gateron Jade Pros, which produce a somewhat similar sound, just with a slightly deeper clack.
