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Moondrop Rays Gaming IEM Earbuds
$139.00
Description
MOONDROP RAYS Gaming In-Ear Monitor
Experience the integration of art and reason. The MOONDROP RAYS delivers an exquisite, natural sound profile designed for gamers who demand accuracy and immersion. Reference timbre with competitive edge.
Hybrid Dynamic & Planar Driver System
By combining a high-fidelity dynamic driver with a precise planar magnetic unit, the RAYS achieves a benchmark in-ear performance that captures every micro-detail of the game environment. The hybrid design ensures reference-grade timbre with tremendous uniqueness, giving you unparalleled clarity in competitive gaming scenarios.
Co-Tuned with E-sports Professionals
Optimized for over 20 mainstream competitive games, including VALORANT, CS:GO, and more. Gain a significant competitive advantage with enhanced directional audio, crystal-clear communication, and superior footstep clarity. The MOONDROP RAYS is specifically designed to meet the rigorous demands of high-stakes e-sports competition.
Precision Tuning via MOONDROP Link
The built-in USB-C DSP allows seamless switching between six professional gaming presets. Use the MOONDROP Link app or our web debugging platform to fine-tune your audio experience to your exact preference. Achieve optimal performance with low-latency connectivity and professional-grade sound customization options.
Exquisite Craftsmanship & Comfort
Designed for extended gaming sessions, the RAYS features premium ergonomic construction with exceptional comfort. The carefully engineered fit ensures excellent sound isolation while maintaining breathability, allowing you to focus on your game without fatigue or discomfort.
Our return policy lasts 14 days. If 14 days have passed since you received, we cannot offer a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Partial Refunds
There are certain situations where only partial refunds may be granted, including but not limited to:
Items showing obvious signs of use
Any item not in its original condition, is damaged, or missing parts for reasons not due to our error
Any item returned more than 30 days after delivery
In these cases, we reserve the right to issue a partial refund, depending on the condition of the returned item.
Shipping
You will be responsible for any and all shipping costs of returning an item. Shipping costs are non-refundable.
Depending on your shipping location, the time it takes for an exchanged product to be delivered may vary.
If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance, as we can't guarantee that we will receive your returned item.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and the credit will be automatically applied to the original method of payment within 10 business days, depending on your bank.
Late or missing refunds (if applicable)
If you have not received a refund yet, please check your bank account. Contact your credit card company, as it may take time before your refund is officially processed and posted.
Only regular priced items may be refunded. Discounted items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you receive a damaged or defective product you have 72 hours upon arrival of the product to contact us regarding the defective unit at contact@torontokeyboardman.com.
Shipping with Protection
At Toronto KeyboardMan, we strive to process and ship your order as quickly as possible. Below are the details of our shipping policy:
Processing Time
Orders are typically processed and shipped within 1-2 business days (excluding weekends and holidays).
You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Protection & Insurance
All shipments include protection (insurance) to safeguard against loss or damage during transit.
If your package is lost or damaged, please contact us immediately so we can assist you in filing a claim.
Shipping Rates & Delivery Time
We offer the following shipping options:
Within Canada
Standard Shipping: 3-7 business days
Express Shipping (GTA Only): Same or Next Business Day
Expedited Shipping (Ontario): 1-2 business days
United States
Standard Shipping: 3-7 business days
Expedited Shipping: 2-4 business days
International Shipping
Delivery times vary based on destination and shipping method selected.
Order Tracking
A tracking number will be provided via email once your order has shipped.
You can track your order through the courier’s website for real-time updates.
Customs, Duties & Taxes (International Orders)
Customers outside of Canada are responsible for any customs duties, taxes, or import fees charged by their country.
We are not responsible for delays due to customs clearance.
Shipping Address & Delivery Issues
Please ensure your shipping address is accurate and complete before placing your order.
If an incorrect address is provided, additional fees may apply for reshipping.
If your package is marked as delivered but not received, please check with your local carrier or neighbors before contacting us.
