Our return policy lasts 14 days. If 14 days have passed since you received, we cannot offer a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Partial Refunds
There are certain situations where only partial refunds may be granted, including but not limited to:
Items showing obvious signs of use
Any item not in its original condition, is damaged, or missing parts for reasons not due to our error
Any item returned more than 30 days after delivery
In these cases, we reserve the right to issue a partial refund, depending on the condition of the returned item.
Shipping
You will be responsible for any and all shipping costs of returning an item. Shipping costs are non-refundable.
Depending on your shipping location, the time it takes for an exchanged product to be delivered may vary.
If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance, as we can't guarantee that we will receive your returned item.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and the credit will be automatically applied to the original method of payment within 10 business days, depending on your bank.
Late or missing refunds (if applicable)
If you have not received a refund yet, please check your bank account. Contact your credit card company, as it may take time before your refund is officially processed and posted.
Only regular priced items may be refunded. Discounted items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you receive a damaged or defective product you have 72 hours upon arrival of the product to contact us regarding the defective unit at contact@torontokeyboardman.com.
Shipping With Protection
At Toronto KeyboardMan, we strive to process and ship your order as quickly as possible. Below are the details of our shipping policy:
Processing Time
Orders are typically processed and shipped within 1-2 business days (excluding weekends and holidays).
You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Protection & Insurance
All shipments include protection (insurance) to safeguard against loss or damage during transit.
If your package is lost or damaged, please contact us immediately so we can assist you in filing a claim.
Shipping Rates & Delivery Time
We offer the following shipping options:
Within Canada
Standard Shipping: 3-7 business days
Express Shipping (GTA Only): Same or Next Business Day
Expedited Shipping (Ontario): 1-2 business days
United States
Standard Shipping: 3-7 business days
Expedited Shipping: 2-4 business days
International Shipping
Delivery times vary based on destination and shipping method selected.
Order Tracking
A tracking number will be provided via email once your order has shipped.
You can track your order through the courier’s website for real-time updates.
Customs, Duties & Taxes (International Orders)
Customers outside of Canada are responsible for any customs duties, taxes, or import fees charged by their country.
We are not responsible for delays due to customs clearance.
Shipping Address & Delivery Issues
Please ensure your shipping address is accurate and complete before placing your order.
If an incorrect address is provided, additional fees may apply for reshipping.
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This review is an updated version of my previous one, as some of my opinions have changed over time. I ordered the Foam + FR4 Plate Combo and would like to share my thoughts on each item individually:
1. Poron plate foam – Excellent. Thick enough and feels high quality.
2. FR4 plate – High quality, but has compatibility issues with stabilizers on ISO boards.
3. PET film for switches and PCB – Decent, though not essential. I used it under my stabilizers, but it can be left out.
4. IXPE switch foam (optional, performance may vary) – Excellent.
5. 2 layers of PET tape – Did not like it. One layer was misaligned, causing extra plastic noise. (In general, I’m not a big fan of plastic in keyboard mods.)
6. Gasket foam – Decent, though difficult to position correctly without instructions.
7. Noise dampening foam – Too thin, which unfortunately reduces most of the “thocky” typing sound. (Keep reading to see how I fixed this.)
Positives:
The poron plate foam is genuinely good quality and thick enough to make a difference. The IXPE switch foam was another highlight—it not only helps with noise reduction but also gives the PCB a clean, full-black look that I really liked.
I also want to note that after my first review, the Co-Founder of the company personally reached out to discuss my concerns. I really appreciated this openness to feedback, and it’s nice to know they’re considering possible design changes in the future.
Negatives:
The biggest drawback for me was that the ISO FR4 plate is not compatible with PCB clip-in or screw-in stabilizers. This means many high-end stabilizer options (like Durock, Staebies, and TX-AP) can’t be used out of the box. I fixed this by using a wire saw to enlarge the holes, but I can understand that not everyone will want—or be able—to go that far.
I also didn’t like the PET tape. The misaligned bottom layer rubbed against the top plastic, creating extra noise with every keypress. I ended up leaving it out entirely.
Finally, the noise dampening foam is too thin, which significantly reduces the thocky typing feel. Another issue is the lack of clear instructions. I had to look up a tutorial from the YouTuber jerrorr, but even then, I’m not sure if the method shown is the “correct” order.
My Setup (for a better, thockier sound)
Here’s the layering I found worked best:
• FR4 plate
• Poron plate foam
• IXPE switch foam
• PET film (only under PCB-mounted stabilizers)
• PCB
• Toronto noise dampening foam
• Wooting sandwich noise dampening foam
Final Verdict:
Would I recommend the Foam + FR4 Combo? Yes, but with caveats. If you’re passionate about modding your Wooting 80HE to the maximum and don’t mind the extra effort (and cost), then this combo can absolutely be an upgrade. However, it does require some tinkering to get the best results.
One last note: Toronto Keyboardman is currently the only 3rd-party provider of custom plates for the Wooting 80HE, which is one of their biggest advantages right now.
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Alex
Great customer service
I received the white gold FR4 plate in perfect condition, and it modified the acoustics of the board just the way I wanted. It arrived without the screws/standoffs, but the team was fast to respond and send over the screws. No complicated returning or reordering. Just mailed me the missing stuff.
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Anonymous
80HE Mod Kit x Bone80
Worked great with the Bone80 aluminium case!
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bXp Keebs
amazing
amazing sound a quality. foams are great and transformed my 80he! thank you
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Aaron
Great product & service
The plate and foam kit are great- really transformed the keyboard’s sound signature for the better. Also shout out to their customer service- I was initially accidentally sent the wrong plate, but they promptly re-sent the correct one the next business day.
